You'll find better value from Mediacom's cable internet competitors, including other midsize providers like Optimum and WideOpenWest. That might have something to do with Mediacom's monthly data caps, which get particularly tight if you're on the lowest speed tier. Power and the American Customer Satisfaction Index. Additionally, while its scores have been ticking up for the past two years, Mediacom is still ranked beneath the industry average for ISP customer satisfaction by organizations like J.D. For starters, the price of the fastest plans goes up after the first year, and then it goes up again at 24 months. True, that's nothing compared to what fiber is capable of, but it's faster than the upload speeds of any cable internet plan from Comcast, Spectrum or Cox, all of which top out at 35Mbps.
On top of that, Mediacom Xtream internet plans offer upload speeds of up to 50Mbps. It has gigabit download speed available to more than 97% of serviceable addresses in the company's coverage map, as per the Federal Communications Commission, as well as the option of bundling in TiVo-powered cable TV. These things happen.ĭumb name or not, the branding of Mediacom's home internet service sets the table for streaming at high speed, and one could argue that Xtream primarily delivers.
So, you write a big "X" on a whiteboard somewhere, call a meeting, brainstorm a bit, and at the end of the day, there's a big circle around "Xtream," and everyone's patting each other on the back. You want to stand out, but you also want to fit in. I really can't think of a brand name that manages to raise and lower expectations quite like "Xtream." I get it - you're a midsize cable internet service provider with a limited market share, and you're looking up at the likes of Comcast Xfinity. Poor value relative to other cable internet providers.Data caps are too tight with the cheapest plans, and there's no limit to the number of overage charges you can rack up.
Prices go up two years in a row with some plans.
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